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Answer : Once your order is placed and confirmed, you will see a confirmation page displaying a unique Order ID along with the Order Details for your reference. In addition, you will receive an Email & SMS confirming your order details.

Answer : You can view the status of your order(s) and other related information in the ‘My Account‘ section. In the My Account page, click on the ‘Orders‘ link to view the status of the order(s) you have placed with us.

Answer : You do not necessarily need an account with us to place an order. You can order as a guest by just providing your valid email address for correspondence. However, we highly recommend that you do create a Bongchie account. This will allow you to have a track record with us regarding all your orders.

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